If your license key fails to register after an update, the issue usually stems from a communication error between the browser extension and the Companion App. The "No License" Error After Reinstallation
Type in the email address you used to purchase the extension.
The extension relies on the Companion App to validate local conversion licenses. Security updates to your operating system can sometimes block this communication, requiring a fresh reinstall of the Companion App. Lost License Recovery video downloadhelper licence key upd
Using these third-party modifications poses significant security risks:
If you already own a license and need to "update" or reactivate it (for example, after a browser reinstall or a software update), follow these steps: Locate your key: If your license key fails to register after
: Ensure you are running at least version 7.5.0.0 or later. Older versions may not support the current Stripe-based license verification system used for Chrome and Edge. 2. Recovering a Lost License Key
The license key is tied to your browser profile. If you clear your browser cache completely or reinstall the browser, the key is deleted locally. You must manually re-enter your key using the steps above. Companion App Disconnect Security updates to your operating system can sometimes
🚀 After updating Video DownloadHelper to a new major version like v10 or v9, your license may need re-validation for the new system to recognize your premium status. 💻 If you've recently cleared your browser's cache, local storage, or cookies, the stored license token may be deleted, requiring you to re-enter the key. 🔐 As a security measure, Video DownloadHelper will sometimes lock the license every 8 installations or after a system change and send an email to your inbox to verify it's really you. 🌐 Moving your license to a new computer or reinstalling your OS will naturally require a fresh installation of the key.
The extension requires a local "Companion App" to handle heavy processing. If this is outdated, the license features may fail. Check Browser Compatibility:
Video DownloadHelper (VDH) transitioned to a new "Premium" system starting with Version 10